Customer Communication Starter Pack
Voice, WhatsApp, Web Chat, and Booking — one bundle.
Everything you need to never miss a customer again, configured once and unified in a single inbox. Save 25% vs buying each product standalone.
All 4 channels · Essential
Everything customer-facing in one box
Each pillar ships as a fully configured product — together they cover every channel your customers reach you on.
e& AI Business Receptionist
24/7 inbound call answering on your e& number with FAQ, booking, and escalation.
- Arabic + English greeting
- FAQ answering
- Smart escalation
- Call summaries
AI WhatsApp Agent
Conversational AI handles customer messages on WhatsApp Business Cloud.
- Lead capture 24/7
- Quick replies & list messages
- Order intake & catalog browse
- Human handoff with full context
Website Chat Assistant
Embed a fast chat bubble on your website to capture leads while you sleep.
- Brand-matched bubble
- Multilingual + Arabic RTL
- Knowledge ingest
- Embed snippet ready in minutes
Appointment Booking
Online booking page with calendar sync, reminders, and policies.
- Multi-staff & multi-location
- Reminders via SMS, email, WA
- Deposits & no-show policies
- Smart slot suggestions
Why bundle them together
Channels stop being silos when they share a profile, knowledge base, and inbox.
One unified inbox
Voice, WhatsApp, web chat, and booking conversations in one place
Shared knowledge base
Add FAQs once, every channel uses the same answers
Bundle savings
Save 25% vs buying each product standalone
Channel-aware AI
Each channel uses its own tuned prompt for the right voice and length
Cross-channel KPIs
Compare response time, leads captured, and CSAT across channels
Single onboarding
One wizard configures all four products in 30 minutes
Cut response time
Industry-leading 2-second average response across channels
Works on your e& number
Voice answering attaches to the line you already use
How it works
One wizard. Four products. Six steps to live.
Pick your components
Choose 3 or all 4 of the included channels
Share your business profile
Name, industry, hours, and languages — once
Tune each channel
Channel-specific knobs in collapsible sections
Add a shared knowledge base
FAQs are reused across every channel
Test in the multi-channel simulator
Send messages to each channel and review interaction summaries
Activate on your e& bill
Live in 48 hours with one consolidated invoice
Configure all four channels in one wizard
Pick your components, share business profile once, fine-tune each channel, and test them in the multi-channel simulator before going live.
Ready to launch the setup wizard?
Opens the guided configuration on a dedicated page. Pre-fills with your selected template.
What you need to get started
Just a few things from your side — same as if you bought each product separately.
Integrations
Plugs into your existing tools — same connectors, configured once.
Required integrations
Optional integrations
Bundle pricing
Pricing is per bundle, not per product — one invoice across all four channels.
All four channels for SMBs starting their AI rollout
- AI Receptionist · Essential
- WhatsApp Agent · Essential
- Website Chat · Essential
- Booking · Essential
- Up to 200 calls + 1000 messages/month
Channel-aware AI with full integrations and reminders
- All four channels · Professional
- Calendar + WhatsApp + CRM webhooks
- Advanced lead routing
- Cross-channel analytics
- Up to 500 calls + 5000 messages/month
Industry-tuned AI with dedicated onboarding
- Everything in Professional
- Industry sector templates
- Multi-step intake flows
- Unified operations dashboard
- Dedicated CSM + onboarding
One bundle invoice covers all four channels versus buying each product separately.
Your go-live timeline
Your unified dashboard
When the bundle is active, your workspace switches to a multi-channel inbox view.
Channels at a glance
Frequently asked questions
Bundle specifics
One bundle. Every customer channel. Live this week.
Live in 48 hours. Added to your existing e& bill.
Set up online in 30 minutes. Added to your existing e& bill.