Good morning
e& AI Business Receptionist · Here's what's happening at Al Noor Dental Clinic today.
Conversations today
47
+18% vs. yesterday
Bookings today
8
51 this week
Avg response time
2.3s
24/7 coverage
Resolution rate
91%
CSAT 4.7/5 · last 30d
Receptionist
Voice + chat receptionist that never misses a call.
- Calls answered today
- 47
- Voice minutes
- 184
- Escalated to humans
- 3
+18% vs. yesterday
of 300 included
1 awaiting follow-up
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SMS · Running 10 minutes late for appointment.
Asked about teeth whitening pricing. Awaiting follow-up.
Voice call · Rescheduled orthodontics follow-up to Sunday.
Booked cleaning for Thursday 3pm. Confirmation sent.
Insurance claim dispute — escalated to billing manager.
Mohammed Rashid
Bracket adjustment · 11:30 AM
Maryam Darwish (Aisha's daughter)
Pediatric cleaning · 04:00 PM
James O'Connor (+3)
Corporate group checkup x4 · 02:00 PM
Fatima Al Zaabi
Teeth cleaning · 03:00 PM
Sarah Mitchell
Whitening consultation · 11:00 AM
1 conversation awaiting human follow-up
Layla Saeed raised an insurance claim dispute. Sabrina (Billing) was notified.