e& AI WhatsApp Business Agent
Turn every WhatsApp message into a captured lead
Your AI replies, qualifies, books, and escalates inside WhatsApp - 24/7 on your existing e& number.
With orders & analytics
What your WhatsApp agent can do
Powerful, channel-native features built for UAE businesses
Replies in seconds, 24/7
Customers get an answer the moment they message - even at 2 AM.
Arabic + English ready
Auto-detects and responds in the customer's preferred language.
FAQ & catalog answers
Pulls from your FAQs and product list to handle the long tail of questions.
Appointment & order intake
Captures bookings, reservations, and orders directly inside WhatsApp.
Broadcast templates
Send approved promotional templates to opted-in customers in one click.
Smart human handoff
Escalates to your owner or team WhatsApp when the agent isn't sure.
Conversation analytics
See top intents, response time, and resolution rate at a glance.
Works on your number
Attaches to your e&-issued WhatsApp Business number, no migration needed.
How it works
From first message to captured lead
Customer messages your WhatsApp
Same green-tick number you already use.
AI greets in their language
Detects Arabic or English from the first reply.
AI identifies intent
Order, reservation, support, or escalation.
AI takes action
Answers FAQs, captures orders, books a slot, or hands off.
Customer gets a confirmation
Quick reply chips and order summary in chat.
You see it in the dashboard
Conversation, summary, and lead pushed to your inbox.
Three conversation paths
Catalog & FAQ
Share menu, prices, and policies with quick replies.
Order & Booking
Capture orders, reservations, and viewings inside chat.
Human Handoff
Escalate VIPs and complaints to a real teammate.
Set up your WhatsApp agent
Guided wizard — choose a demo business profile on step 1. We pre-fill FAQs, catalog, and quick replies.
Ready to launch the setup wizard?
Opens the guided configuration on a dedicated page. Pre-fills with your selected template.
What you need to get started
Just a few things from your side
No new SIM, no app to install for staff - your team gets handoff alerts on their existing WhatsApp.
Integrations
Plug into your existing stack
Required integrations
Optional integrations
Simple, transparent pricing
Choose the plan that fits your business
Perfect for solo operators and small teams
- FAQ & catalog answers 24/7
- Arabic + English support
- Up to 20 FAQs
- Single owner escalation
- Up to 500 conversations/month
For growing businesses ready to capture orders
- Everything in Essential
- Order & booking intake
- Quick replies and rich messages
- Team round-robin routing
- Up to 50 FAQs
- Unlimited conversations
- Conversation analytics dashboard
Industry-specific WhatsApp with advanced flows
- Everything in Professional
- Industry sector template
- Multi-step intake flows
- Broadcast composer + approvals
- CRM push via webhook
- Dedicated onboarding session
Industry templates
Pre-configured for your business type
Restaurants & Cafes
- Reservations & pickup
- Menu FAQs
- Allergen escalation
Real Estate Agencies
- Lead qualification
- Viewing requests
- Broker handoff
Retail & Boutique
- Catalog browse
- Reserve & pick up
- Returns & exchange
Medical & Dental
- Appointment booking
- Insurance pre-screening
- Reminders
Salons & Wellness
- Service menu
- Therapist preference
- Rescheduling
Service Businesses
- Quote requests
- Job dispatch
- Status updates
Your go-live timeline
Your WhatsApp dashboard
Inbox, broadcasts, and KPIs at a glance
Recent inbox
Top intents (this week)
Frequently asked questions
Everything you need to know
Stop missing WhatsApp messages this week
Live in 48 hours. Works with your existing WhatsApp number.
Set up online in 30 minutes. Added to your existing e& bill.